Yes, you’ll receive a reminder email 3 days before each order, so you can make any adjustments in time.

Save with every order when you subscribe! Our discount structure is simple:

• Every Month – 15% Off
• Every 2 Months – 10% Off
• Every 3 Months – 10% Off

Choose the frequency that suits you best, and enjoy premium teas at a discounted rate.

After your card has been charged, an order will be created on your behalf. Once dispatched, shipping times vary depending on your location, but you can expect your tea to arrive within 2–5 business days. You'll receive an email with a tracking link to follow its journey to your door.

Yes, you’ll need an account to manage your subscription. If you don’t already have one, an account will be created for you when you check out for the first time. Having an account lets you easily skip a delivery, adjust delivery dates, switch teas, or cancel anytime to suit your needs.

Managing your subscription is simple! Log into your account (located at the top right of the page) to skip a delivery, adjust your delivery schedule, switch teas, or cancel anytime.

If you run into any issues, we're just an email or phone call away. Reach out to us at hi@websterstea.co.nz or call (07) 262 1103, and we’ll be happy to help!

Not really! Tea doesn’t spoil like fresh food, but it does slowly lose its flavour and aroma over time. We pop an 8–10 month best before date on our teas as a guide. Keep it stored well - in a cool, dark, dry place and sealed in its zip-lock bag - and you’ll enjoy its full flavour.

If you find you’re building up a bit of a tea stash, you can easily adjust your subscription schedule or bag size to suit.